The Children's Hospital of San Antonio values the importance of collaboration & coordinated action for the identification & care of those patients exhibiting signs of the COVID-19. Which is why we continue to follow CDC interim guidelines & work, in partnership with local, state & federal government authorities. Learn More

What You Expect When You Arrive

Happy child in hospital

For any family, finding out a child needs to visit a hospital can be nerve-racking. We want your experience to be as smooth as possible. Before your visit, you and your family are welcome to schedule a tour to see and explore our hospital prior to the day of your child's procedure. On the day of your child's procedure you can expect that the people caring for your child will be wearing a name tag and introduce themselves and explain their roles in your child's care.

Beginning Monday, April 6, patients and their adult caregivers will be required to wear a mask while in the hospital or in the outpatient clinics.  Please bring your own mask or face cover (such as a bandanna).  We are conserving hospital masks for our health care workers.  Hospitalized patients do not have to wear a mask while in their rooms.

A nurse will check the patient's vital signs, including:

  • blood pressure
  • temperature
  • weight
  • height
  • pulse oximeter

In addition to a hospital gown, each child will be given an identification band with his/her name and birthday.

The child and family will be taken to the holding room on the second floor. Each patient is allowed to have one (1) adult family members in the holding room, where they will meet the nurse, surgeon, and anesthesiologist.

Once the child is taken to surgery, the family will be escorted to the waiting room.

After surgery, the patient will be taken to the recovery room to wake up. Recovery room nurses will continue to monitor the child.

The surgeon will come speak to the family in the waiting room after surgery.