COVID-19 Response

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Visitor Guidelines

CHRISTUS-Shreveport Bossier Health System Updates Visitor Guidelines

Under the guidelines of the Louisiana Department of Health and Governor Bel-Edwards CHRISTUS Shreveport-Bossier Health System will be implementing updated guidelines for visitors and screening at our facilities.

Beginning March 24, no visitors will be allowed in our hospital facilities except those essential to patient care (with few exceptions, outlined below). Essential visitors are visitors that are required to accompany the patients for vital care or communication needs. Additionally, all persons entering CHRISTUS facilities will continue to be screened and receive a temperature check, and must enter through designated entrances.

  • Adult Hospital & Outpatient Visitors: No visitors are permitted at this time
  • Labor & Delivery Patients: One support person only (no changing out)
  • NICU & Pediatric Patients: One parent or guardian may visit on any given day
  • End of Life Care: Exception will be made by Nursing Administration for clergy and family on a case by case basis
  • Patients Undergoing Outpatient Procedures or Testing with Sedation: No visitors. Patients can be dropped off at one of the two designated entrances. Patients will give contact information to hospital team of a support person to contact with patient status or that patient is ready for discharge.

CHRISTUS Highland Medical Center

As a reminder, all entrances to the hospital campus will be closed and locked. Any essential visitor and all employees and medical staff must access the building at these locations:

  • Main Entrance (5 a.m. to 5 p.m., Monday - Friday)
  • West Wing (24/7)

To safely regulate access to patient care areas within our hospital as well as off-site patient care areas, visitor screening stations will be placed throughout the campuses. All persons, including visitors, patients, Associates and medical staff, entering the facility will undergo a mandatory temperature check. Depending on the screening outcome, appropriate protocols will be implemented.

In addition to these two external entrance visitor screening locations, the following locations at our patient care areas will also have a visitor screening station:

CHRISTUS Cancer Treatment Center

  • Our CHRISTUS Cancer Treatment Centers are limiting visitors to essential caregivers. Visitor screening stations are set up at the main entrance during operational hours. The Cancer Center is not allowing visitors in chemotherapy or radiation areas at this time.

CHRISTUS Bossier Emergency Center

  • The CHRISTUS Bossier Emergency Hospital is following the ER guidelines and is not allowing visitors at this time.

CHRISTUS Coushatta Health Center

  • CHRISTUS Coushatta Health Center has two main entrances for patients and essential visitors.
  • The main lobby entrance is open from 7 a.m. to 3:30 p.m. with a visitor screening station. The Emergency Room is following the ER guidelines.
  • CHRISTUS Coushatta outpatient locations will only have one entrance with a visitor screening station in place during operating hours. Those clinics include CHRISTUS Coushatta Dental Clinic and the CHRISTUS Coushatta Clinics in Boyce and Ringgold.

Universal Masking

The health and safety of our patients, visitors, Associates and our communities remain of utmost importance. Beginning Monday, April 6, patients and visitors will be required to bring their own mask to wear while in our hospitals or outpatient clinics. You can learn more about how to make your own cloth masks by visiting the CDC website. Our health professionals providing care for presumed COVID-19 or known COVID-19 patients are expected to wear N95 respirator masks. Hospitalized patients do not have to wear a mask while in their rooms.

We want to be perfectly clear – CHRISTUS Shreveport-Bossier Health System remains a safe place for all to receive quality care. While COVID-19 is new, our processes and procedures in place for infection prevention and preventing the spread of illness are not. From physicians and nurses, quality and safety experts to those responsible for ordering supplies and keeping the hospital clean — all our Associates are involved in making sure we provide a safe environment for our patients and their families, our Associates and this community we serve.

Our Location

CHRISTUS Coushatta Health Care Center
1635 Marvel Street
Coushatta, Louisiana 71019