The health and safety of our communities remain top priority as we continue to work tirelessly to minimize the spread of coronavirus (COVID-19). We are actively taking measures in doing this by carefully screening each patient for covid symptoms before they enter our facility, having our healthcare workers wear masks, and sanitizing all of our work areas with hospital-grade disinfectant. If you are ill with fever, cough or shortness of breath or have been exposed to a person with suspected or confirmed COVID symptoms, call 1-800-458-4559 to be connected to our CHRISTUS COVID Hotline. Learn More

CHRISTUS Health Statement Regarding COVID-19 April 3, 2020 - 10:00 a.m.

CHRISTUS St. Joseph Village

In response to the COVID-19 pandemic, your CHRISTUS St. Joseph Village team is following all recommended guidelines, including restricting entry, monitoring our staff and residents for signs and symptoms, staff training on infection control and deep cleaning procedures, and many other proactive measures to ensure our residents and staff safety.

Unfortunately, due to the nature of the novel COVID-19 virus and extended incubation period during which most people are asymptomatic, we have currently identified one resident in the facility who has tested positive for COVID-19.

We are in the process of notifying all parties, which include, residents, staff, and the families of our residents. We are also in contact with the Dallas County Health and Human Services.

We are in the process of revamping procedures for resident isolation, and securing any additional resources.

We are continuing to implement the following precautionary measures and ask for your on-going support in these efforts.  These include:

  • Visits are limited to essential visitors only. (Adults over the age of 18 who are medical   providers, hospice care providers, or visitors of residents who are at the end of life.)
  • All essential visitors must use the main building entrance and should not use any side or alternative doors.
  • All visitors and employees must complete an extensive screening process including travel and health questions as well as have their temperature read.
  • Essential visits may only occur in resident rooms between 8 a.m. and 8 p.m.
  • Due to the high demand, we are asking all visitors to bring their own disposable masks. If you are unable to obtain, please contact the community in advance of your visit.
  • All visitors and employees must wear a mask as well as practice precautionary measures such as use of sanitizers, hand washing and social distancing.
  • See something, Say Something.  Encouraging all residents and employees to immediately notify the community, if you or a friend are experiencing any symptoms.
  • All resident outings, except for essential and or doctor’s appointments are prohibited. If a resident should decide to leave the community for a non-essential reason, we are asking they remain with a loved one outside the community for 14 days upon return to the community.
  • Our onsite restaurant and communal dining rooms have been closed. Residents are being offered multiple menu choices and snacks delivered with complimentary room service.
  • Virtual activities, aimed at engaging our residents physically, intellectually and spiritually are being encouraged throughout the community

Rest assured if your loved one has been presumed positive or is exhibiting a change in condition, the resident’s representative will be contacted immediately.

During this time, we want you to know that we will continue to keep you informed, and connected, as we remain vigilant in our efforts to keep our residents and staff healthy both physically and emotionally.

Essential visits are those that are required to support the care of the resident for specific medical and crucial life-caring needs. For questions, please call us at 972-304-0300 and our team will be happy to explain this new process and our work to make sure all we care for are safe.

We continue to work in solidarity with our partners in the health care community, city and county leaders, and local health authorities to ensure our community is well prepared. Together, we stand united in our commitment to keep the people we serve safe.

At CHRISTUS, we remain vigilant in responding to this evolving situation, meeting throughout the day to ensure we are prepared to respond to present and potential future needs of our community. We continue to follow Centers for Disease Control guidelines for healthcare facilities located in areas, like ours, that are not experiencing community spread. We do have emergency preparedness plans in place and are fully prepared to execute as appropriate for our community circumstances.

CHRISTUS facilities remain a safe place for all to receive quality care. While COVID-19 is new, our processes and procedures in place for infection prevention and preventing the spread of illness are not. From physicians and nurses, quality and safety experts to those responsible for ordering supplies and keeping the hospital clean — all of our Associates are involved in making sure we provide a safe environment for our patients. Every single day.

March 2, 2020

CHRISTUS values the importance of collaboration and coordinated action for the identification and care of those patients exhibiting signs of the COVID-19. Which is why we continue to follow CDC interim guidelines and work non-stop, in partnership with local, state and federal government authorities. We are fortunate to be part of a local health care community committed to responding to the needs of these patients in the safest manner necessary.

In the event that possible coronavirus patients need hospitalization after screening, we have identified a portion of our facility as the best place to allow us to isolate and safely care for any potential patients without risk of transmission to other parts of the facility.

At CHRISTUS, we have always screened patient to our clinical points of access for international travel, to assess for various evolving infectious disease risks, including this one.  If a patient meets the current CDC criteria, and is exhibiting symptoms consistent with the virus, we will isolate the patient in a private room and take proper respiratory precautions to safely assess and treat them 

If you are ill with fever and cough or shortness of breath and have had travel to any region that has known community spread of coronavirus, please contact your primary care provider before coming to the clinic so we can be sure to provide you with the best care possible while doing everything we can to keep our community healthy.

It’s still flu season. We continue to encourage all our patients and the community to practice good respiratory hygiene habits, like washing hands frequently and covering mouths while coughing especially during times like this where catching the flu is a far greater risk.

In summary, the best things you can do to prevent the spread of illness are:

  1. Wash your hands well before eating, drinking, or touching your face
  2. Get your annual flu shot and
  3. Get a pneumonia shot if you have not already and are above the age of 65 or have diabetes or other illnesses that affect your heart or lungs.

CHRISTUS Health currently convenes daily, sometimes more, to check in on our emergency preparedness plans. We have had many hands on deck during this process. Nearly everyone — from physicians and nurses, quality and safety experts to those responsible for ordering supplies and keeping the hospital clean — is involved in making sure we can do best for our patients our Associates and this community we serve.

For the most up-to-date information regarding COVID-19 visit