Vaccine eligibility & information, Safety Protocols, Research and Visitor Guidelines. Learn More

Diabetes Care Management Program

CHRISTUS Health is excited to present to you the Diabetes Care Management Program, designed to reduce your medication cost while also providing you with additional diabetes management resources.   Any diabetic over the age of 18 who is enrolled in the CHRISTUS Associate health plan and taking one or more of the below listed medications will be automatically enrolled. This program, which goes into effect on  September 1, 2020, will allow Associates to receive their qualified diabetes medications through the mail with no co-pay and free shipping.  If you or your eligible dependent do not take one of the medications listed, you are not eligible to participate in this program and no action is required.


Glargine Insulin (Lantus, Toujeo), Lispro Insulin (Humalog), Trulicity (Dulaglutide), Bydureon (Exenatide), Ozempic (Semaglutide), Januvia (Sitagliptin), Janumet (Metformin/Sitagliptin), Jardiance (Empagliflozin)

To initiate the program, you will need to participate in a free diabetes management telehealth visit with a CHRISTUS Health clinician.  This interaction is not meant in any way to affect the care you receive from your regular physician. This visit is to explore your degree of diabetes management and assist you in getting these high cost medications free of charge. 

Please note that after 1/1/2021 the CHRISTUS Associate pharmacy benefits will no longer cover medications listed above unless you are involved in this program. To enroll, please call 1-800-214-7351 to speak to a representative who will give you more information about the program and explain how to schedule a telehealth visit.

Any of your other medications will still be covered under your current pharmacy benefit coverage.  However, to receive a medication listed above at no cost, you must have a telehealth visit with a diabetes program clinician and have the medication dispensed by a participating CHRISTUS pharmacy.   

CHRISTUS is excited about this opportunity, which will help our Associates and their families save money and increase their access to medical support.  We anticipate that this program will save Associates approximately $650,000 a year and provide a cost savings to our health plan as well. We are proud of this first-of-its kind program at CHRISTUS Health and look forward to seeing all the benefits it brings to our Associates and their loved ones on their health care journeys.


The Diabetes Care Management Program is mandatory and will save Associates money, but please be advised, if you do not participate in this program you will have to pay full price for the medications listed above after the deadline of January 1, 2021.

Records Request: If your diabetes care provider is a member of a CHRISTUS physician group, this step isn’t required.

In order to request your medical records from your Primary Care Physician, you will need to download this prefilled records request form, sign it, and send it to your PCP. This step is very important and will greatly help in streamlining your appointment process:

Schedule Appointment: In order to schedule an appointment, you need an Epic MyChart account. For activation of this account you can call the program office at 1-800-214-7351. Once activation is complete, you can self-schedule in Epic MyChart:


Frequently Asked Questions:

Contact our providers: Please call the Diabetes Care Management Program office at 1-800-214-7351.