COVID-19 Response

CHRISTUS Good Shepherd is fully equipped to provide safe, quality care to our communities. Learn More

CHRISTUS Good Shepherd Health System Earns National Accreditation for Telemedicine November 30, 2018

Clear Health Quality InstituteLongview, TX – CHRISTUS Good Shepherd Health System is proud to announce that it is among the first health care organizations in the country to earn ClearHealth Quality Institute™ (CHQI) accreditation for telemedicine. CHQI is an independent health care accrediting body that offers the only telemedicine or telehealth accreditation program backed by the American Telemedicine Association (ATA).

By achieving this status, CHRISTUS Good Shepherd Health System demonstrates to consumers, the medical community, regulators and other stakeholders that its telemedicine policies, programs and processes meet the clinical, legal, technology and administrative standards set forth by CHQI to advance safety and quality.

“It is a tremendous honor to be one of the first organizations to earn CHQI telemedicine accreditation in the United States,” said Sandi Wagner, RN, BSN, BAAS, Telehealth Coordinator, CHRISTUS Good Shepherd Health System. “Receiving this honor is wonderful recognition of the high-quality care provided by our teams and their relentless dedication to be a leader in health care technology in East Texas and beyond.”

“As a CHQI accredited organization for telemedicine, CHRISTUS Good Shepherd Health System represents a new standard of quality in the delivery of telemedicine in our country,” said Garry Carneal, JD, MA, Founder, ClearHealth Quality Institute. “By completing the CHQI Telemedicine Accreditation Program’s application and demonstration process, CHRISTUS Good Shepherd Health System took part in substantive assessment process through which it received meaningful, constructive feedback to improve operations. CHRISTUS Good Shepherd Health System has taken the important steps necessary to promote access to safe, quality, and competent health care.”

At CHRISTUS Good Shepherd, Neurology, Psychiatry, Cardiology, Nephrology and the Neonatal Intensive Care Unit (NICU) employ various aspects of telemedicine in their programs and treatments.

“Given the explosive growth of telehealth, it is crucial, now more than ever, to have a nationally-recognized seal of approval specifically for an organization’s telemedicine services,” said Michael Gomes, Chief Executive Officer, ClearHealth Quality Institute. “The CHQI Telemedicine Accreditation Program seal fills that void and brings a much-needed level of vetted credibility to telehealth.”

# # #

About ClearHealth Quality Institute™ (CHQI)
ClearHealth Quality Institute’s (CHQI) mission is to promote quality-based practices for providers, health plans, and other stakeholders across the United States and its territories. Our accreditation and certification programs help assess, track and report on trends to enhance key insurance and provider outcomes. CHQI also offers educational programs, publishes issue briefs and underwrites research to raise awareness of patient safety issues and promote best practices.

The organization is governed by an independent board and committee system, which is open to a wide range of volunteer members to ensure transparency and accountability. CHQI provides resources to serve patients, providers, payers, government agencies, and other stakeholder groups. To learn more about CHQI, please contact us at (410) 756-1300,, or visit

CHRISTUS Good Shepherd Health System includes: CHRISTUS Good Shepherd Medical Center – Longview (425-bed count); CHRISTUS Good Shepherd Medical Center – Marshall (149-bed count); freestanding Emergency Departments, CHRISTUS Good Shepherd NorthPark and CHRISTUS Good Shepherd Emergency Center – Kilgore; medically integrated wellness centers, CHRISTUS Good Shepherd Institute for Healthy Living and CHRISTUS Good Shepherd LifeCenter; and CHRISTUS Trinity Clinic. CHRISTUS Trinity Clinic is the area's preferred multi-specialty medical group, with more than 650 Physicians and Advanced Practice Providers representing 41 specialties in 82 locations serving Northeast Texas across 41 counties. For more information on services available through CHRISTUS Good Shepherd Health System, visit