COVID Hotline

The health and safety of our communities remain top priority as we continue to work tirelessly to minimize the spread of coronavirus (COVID-19). We are actively taking measures in doing this by carefully screening each patient for covid symptoms before they enter our facility, having our healthcare workers wear masks, and sanitizing all of our work areas with hospital-grade disinfectant. If you are ill with fever, cough or shortness of breath or have been exposed to a person with suspected or confirmed COVID symptoms, call 1-800-458-4559 to be connected to our CHRISTUS COVID Hotline. Learn More

Visitor Guidelines

CHRISTUS Good Shepherd Health System Updates Visitor Guidelines

As the demands of the current COVID-19 pandemic continue to evolve in our community, CHRISTUS Good Shepherd Health System and Longview Regional Health System want to keep our East Texas communities informed about updated visitor guidelines. Out of an abundance of caution, we are further limiting visitors to our hospitals and ERs.

Effective immediately and until further notice, we are restricting ALL visitors.

Exceptions will be made for:

  • Maternity patients – 1 visitor
  • Pediatric patients – 1 visitor
  • Patients on comfort/end-of-life care

In effort to adhere to the social distancing guidelines our waiting rooms are also closed until further notice.

CHRISTUS Good Shepherd and Longview Regional remain safe places for all to receive quality care. Because our goal is to ensure our hospital continues to be a safe place to receive care, we are following CDC guidelines and implementing these restrictions. While COVID-19 is new, our processes and procedures in place for infection prevention and preventing the spread of illness are not. From physicians and nurses, quality and safety experts to those responsible for ordering supplies and keeping the hospital clean — all of our Associates are involved in making sure we provide a safe environment for our patients. Every single day.

Universal Masking

The health and safety of our patients, visitors, Associates and our communities remain of utmost importance. Beginning Monday, April 6, patients and visitors will be required to bring their own mask to wear while in our hospitals or outpatient clinics. You can learn more about how to make your own cloth masks by visiting the CDC website. Our health professionals providing care for presumed COVID-19 or known COVID-19 patients are expected to wear N95 respirator masks. Hospitalized patients do not have to wear a mask while in their rooms.

Our Locations

CHRISTUS Good Shepherd Medical Center - Longview
700 East Marshall Avenue
Longview, Texas 75601

CHRISTUS Good Shepherd Medical Center - Marshall
811 South Washington
Marshall, Texas 75670

CHRISTUS Good Shepherd - NorthPark Medical Plaza
323 East Hawkins Parkway
Longview, Texas 757601