Our Approach
We are the newly transformed emergency room in the only free-standing children’s hospital in San Antonio and South Texas - and if you're a parent, that means everything. It means our ER is staffed with pediatric emergency medicine providers and nurses from around the country, each trained to do one thing – take care of your child in an emergency. Our resources are state-of-the-art and everything is designed to comfort you and your child. We're open 24 hours a day, seven days a week.
Everything about our emergency department is designed to comfort your child during his or her visit. We treat more than 80,000 patients a year with conditions from traumatic injuries to minor coughs and colds. We also provide full-time SANE (Sexual Assault Nurse Examiner) coverage within our emergency department.
We also have a specialized trauma team on site. The trauma team consists of pediatric specialists in emergency medicine, trauma surgery, orthopedic surgery, neurosurgical and plastic surgery as well as anesthesia. These specialists are available to respond to any emergency.
Our Emergency Room has translation services available for anyone who does not speak English.
Choosing the ER or Urgent Care Center
Our emergency department is open 24 hours a day, seven days a week, and is staffed with a devoted team of pediatric nurses, physicians, trauma specialists, child life, and other support staff specially trained in the care of children in an emergency. They all share one common goal – making sure your child receives the best possible care within a safe and comfortable environment.
It is sometimes difficult for parents to determine whether they should take their child to the ER or to an Urgent Care center. The following list explains which injuries or conditions are best suited to each particular venue.
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