Patient Resources

ATM

A 24-hour automated teller machine is located on the first floor near the Cashier’s Office.

Gift Shop

The Gift Shop is located on the first floor near the main Hospital entrance.

Hours of operation:

Hours vary Monday through Saturday
Closed Sunday
Closed on major holidays

For more information, please call extension 63280.

Sending and Receiving Mail

Your friends and family can send mail to you in care of:

CHRISTUS Santa Rosa Hospital
600 North Union Avenue
New Braunfels, Texas 78130

If you are sending mail, there is a mailbox located outside the main entrance of the Hospital.

Chapel

Our Chapel is located on the first floor near the Dining Room. The Chapel is open 24 hours a day for prayer and meditation.

Chaplains

If you would like to speak with a our Chaplain, please call extension 63763 or ask your nurse for assistance.

Receiving Phone Calls

The main telephone number for CHRISTUS Santa Rosa Hospital – New Braunfels is 830.606.9111. However, most patient rooms may be called directly from outside the Hospital from 7:00 a.m. to 9:00 p.m 

Patients in Bed “A” of a double room can be reached by dialing 830.643.5+patient’s room number and patients in Bed “B” by dialing 830.643.6+patient’s room number.

Frequently Dialed Services

Cashiers 63248
Collections 63144
Laboratory 35230
Patient Registration 63145
Patient Representative 35198
Pre-Registration 36185
Imaging 36162
Security 0
Social Worker/Case Manager   36107, 36108, or 36109

Parking

There are four free parking areas designated for patients and guests located on Union Avenue, Garza Street, Houston Avenue, and Austin Street. Patients and guests can be dropped off or picked up at the main entrance of the Hospital, which is located off Garza Street. Emergency Department patients may park in the parking area directly in front of the Emergency entrance on Union Avenue. 

The Security Department is available to provide escorts to the Hospital parking areas at any time. If you need this service or require additional information regarding Hospital parking, please call Security at extension 63750 or “0” for the Hospital operator.

In This Section:

Patient Portals


Patient Portals allow you to communicate with our healthcare team in a secure and confidential manner. Register to access your information, schedule appointments and communicate with your doctor.

Patient and Family Advisory Council New Braunfels

Our Patient and Family Advisory Council (PFAC) is actively seeking patients and families committed to being a part of the mission of CHRISTUS Santa Rosa Health System, to “extend the healing ministry of Jesus Christ.” Patients and their families have a vital role in supporting CHRISTUS Santa Rosa Hospital – New Braunfels (CSRH-NB). 

Find Financial Assistance

CHRISTUS Health has a policy in place to provide care for patients in need of financial assistance.

Pay My Bill Online

Pay my bill online

Patient Rights

Patients Rights

Spirtual Care

At CHRISTUS Health, our Spiritual Care Department is committed to offering spiritual care to patients, families, friends, staff and the community. This is true especially during times of illness and hospitalization.