Patients and Visitor FAQs

Our goal is to ensure CHRISTUS Santa Rosa- New Braunfels Hospital continues to be a safe place to receive care. We are following new guidelines and want you to be aware of these important changes. Please reference our new Visitor Guidelines here. 

Café Hours: 7am-7:30pm Monday-Sunday

The Café offers a variety of foods to fit many of our customers’ needs that are labeled with food nutritional breakdowns but do not prepare specific diets. 

Wireless internet is available nearly everywhere in this hospital. No password is needed, however, some internet sites may be restricted. You must agree to the terms and conditions set by CHRISTUS Santa Rosa Health System to be able to have access granted. 

The health and safety of our patients, visitors, Associates and our communities remain of utmost importance. Beginning Monday, April 6, patients and visitors will be required to bring their own mask to wear while in our hospitals or outpatient clinics. You can learn more about how to make your own cloth masks by visiting the CDC website. Our health professionals providing care for presumed COVID-19 or known COVID-19 patients are expected to wear N95 respirator masks. Hospitalized patients do not have to wear a mask while in their rooms.

The name of the gift shop for this hospital is the Healthy Living Marketplace. It is open from Monday-Friday and the hours are 8 a.m. to 6 p.m. 

Orders can be taken over the phone and delivered to the patient's room. The fresh flowers you will find for sale in the gift shop come from a local flower shop. There are sugar free snacks and gum available. Balloon fills are available for $1.50 (balloons of all sizes). 

This gift shop provides sales/promotions every month.

The parking at this hospital is free. There are no valet services available. 

There is no pharmacy available at this hospital.

There are two hotels located within a convenient distance of our hospital:

Fairfield Inn & Suites by Marriott New Braunfels 
1465 N. 1 -35 Frontage rd. 
New Braunfels, TX 78130
830-626-3133

*This hotel is approximately a 9 minute distance from our hospital

 

Courtyard by Marriott New Braunfels River Village
750 N Interstate 35
New Braunfels, TX 78130
830-626-4700

*This hotel is approximately a 10 minute distance from our hospital

 

This hospital is recognized as a tobacco free campus. 

Children visitors are welcome, however, our nursing staff may limit visitation at their discretion. Certain restriction may apply for children planning to stay overnight. To obtain more information about this, please contact the hospital at (210) 704-2000.