The health and safety of our communities remain top priority as we continue to work tirelessly to minimize the spread of coronavirus (COVID-19). We are actively taking measures in doing this by carefully screening each patient for covid symptoms before they enter our facility, having our healthcare workers wear masks, and sanitizing all of our work areas with hospital-grade disinfectant. If you are ill with fever, cough or shortness of breath or have been exposed to a person with suspected or confirmed COVID symptoms, call 1-800-458-4559 to be connected to our CHRISTUS COVID Hotline. Learn More

Patient Resources

You're number one.

Your well-being is our top priority.

Your safety and comfort in our facility and with our staff is very important. Below you will find lots of useful information about things to know when you stay with us, from details about our beds to the channels you can watch on TV.

Enjoy your stay.

Our patient rooms feature private bathrooms and TVs, and our patient experience comes with a few expectations. Learn more about what to expect about your stay in our hospital.

Read our guidelines on your privacy and rights:

In This Section:

Pay My Bill Online

Welcome to the CHRISTUS Ochsner Lake Area Hospital Self-Service Payment Portal!

Pricing Transparency

The Centers for Medicare & Medicaid Services are requiring every hospital to publicize a list of their standard charges online in a “machine-readable format” by Jan. 1, 2019. Our list of charges is available here. Please note that this list is meant to meet the government requirement, and does not represent the totality of our efforts around price transparency or affordability.

If you’d like to contact us to have a conversation about costs for your specific medical needs, please call the number in the attached file, or—if available—request a price estimate online. Each patient and medical need is different, so we’re happy to talk to you about your needs and the cost of your care.

Spiritual Care

At CHRISTUS Health, our Spiritual Care Department is committed to offering spiritual care to patients, families, friends, staff and the community. This is true especially during times of illness and hospitalization.

Patient Rights

Patients Rights