Patient and Visitor FAQs

Patients and visitors can access the internet via our free wireless local area network.

1. With your laptop powered on, look for the wireless network indicator in your system tray, then click on the Wireless Networks Detected message to open the Choose a Wireless Network dialog. You should see the Hospital Guest Wireless network available. Click on this network to connect.

2. Open a web browser and connect to any valid internet website. At this point, a Terms and Conditions page will appear. It is required that you agree to the terms and conditions of service to gain internet access via our wireless local area network. 

3. Click on the Accept Terms and Conditions button. You now are connected to the internet, and may browse the web or use other applications.

For the most up-to-date information regarding Visitor Guidelines click here.

Smoking and/or the use of any e-cigarettes/vapors or tobacco products are strictly prohibited anywhere in the hospital or on hospital grounds.

There is general parking available in the front and back of hospital free of charge. There is no valet parking available at this facility. 

Please note that all visitor hours and guidelines have changed due to COVID-19 safety protocols and procedures.  Learn more.

 

Children under age 12 must be accompanied by a responsible adult.

Healthy Living Marketplace and Coffee Café

The hospital’s gift shop is located near the front entrance to the hospital. Cash or credit cards accepted. Their contact number is 337-430-3380.

Healthy Living Marketplace Hours: 9:00 a.m. to 5:00 p.m., Monday – Friday

Coffee Café Hours: 9:00 a.m. to 4:00 p.m., Monday – Friday

Representatives from Spiritual Care are available to address your emotional, social and spiritual needs while you are in the hospital. The ministry focuses on prayer, compassion, basic pastoral counseling and worship regardless of a person’s spiritual tradition. Chaplains seek to minister to people of all faith traditions in a sensitive manner. A chaplain will visit with you within 24 hours of admission and as necessary during your stay. We will contact your worship community upon your request.

You also can find a chapel on the first floor just behind the reception area in the Day Surgery waiting area. Patients and their families may visit the chapel at any time.

During your stay at our hospital, all of your medications are dispensed by our hospital pharmacists. 

Recliner beds are located in rooms to accommodate over night visitor stay or a cot can be requested. Overnight stays are not permitted for our Intensive Care Unit (ICU). There are various hotels are located near both hospitals.

Please note that our Visitor Guidelines have changed due to COVID-19 safety protocols and procedures. Learn more.

Visitors are welcome to dine in the cafeteria. Located on the first floor by main/valet entrance.

HOURS:
6:30 a.m. to 6:30 p.m. Weekdays
6:30 a.m. to 6:00 p.m. Weekends/Holidays

Vending Machines

Vending machines offering beverages and snacks are located outside the cafeteria and in the ICU waiting area. They are available 24 hours a day, seven days a week.

Patient Menus

Dial DIET (3438) at any time to hear the Patient Daily Menu and Alternate Menu. Dial 6166 at any time if you would prefer something off of the Alternate Menu.