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Additional Information

Admission Requirements

Referral to the program is obtained from your physician. For more information or questions about the Day Rehabilitation Program, contact our Patient Access Representative at 903.614.4200.

Patient Appointments

Most patients will participate in the program for one to three months for one to three hours a day, depending on individual needs and progress. Sessions are scheduled Monday - Friday, two - five days a week from 8 a.m. - 4:30 p.m. Areas are available for resting during the therapy sessions. Because rehabilitative treatment requires physical movement, it is recommended that patients wear loose fitting clothes such as jogging pants or shorts and comfortable shoes.

Appointment Cancellation

If patients need to cancel a session, please call a minimum of one hour prior to appointment at 903.614.4200 or 903.614.4276. Leave your name as well as the date and time of the appointment on the voicemail.

Payment

In most cases, the cost of Day Rehabilitation is covered by insurance. If a policy requires prior authorization of services, the patient or family will need to contact the insurance carrier. If you need assistance in this process, please contact our Patient Access Representative at 903-614-4200. We will submit claims for payment to Medicare or your insurance company. If you have any questions about your bill, please contact the CHRISTUS St. Michael Health System Business Office at 903.614.2262.

Concerns or Suggestions

The CHRISTUS St. Michael Day Rehabilitation Program and staff make every effort to provide services which meet your needs. Please let our team know immediately if you have a concern. Any issue should be reported to the Program Coordinator at 903.614.4276. All concerns and suggestions are given serious consideration. You may expect an initial response within 48 hours.