Medical records are mailed, about 3-5 business days from the date that the signed requests are received. Medical records are emailed via CIOX e-delivery with a security code provided. If you need your records immediately or want to pick them up in person, call 505-913-5320. Photo identification is required if you are picking up your records in person.
If you wish to have your records sent to another healthcare facility other that the ordering facility CHRISTUS St. Vincent Health System or affiliate, you will need to complete an Authorization for Release of Health Information (Use and Disclosure of PHI form), available download here (English and Spanish option), with the receiving healthcare facilities information on it as the disclosed party.