Request Medical Records
MEDICAL RECORDS IS CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE
We apologize for any inconvenience, but due to current situations and to ensure safety of the public and our employees, Medical Records is closed to the public.
Medical records can be requested via the following:
My Chart Requests – If you have an active My Chart, please send a My Chart message to medical records with the information you need and where the records need to be sent. If you do not have a mychart, please call our office and we will be happy to assist you.
Request by phone – Call 903-606-4487 for instructions on requesting your medical records.
Request by fax – Fax the ‘request for information’ form to 903-606-4351. (Form attached)
Request by mail – You may also mail in your request to:
CHRISTUS Mother Frances Hospital
Attn: Medical Records
800 East Dawson, Tyler, TX 75701
All requests via fax and mail must be accompanied by your current ID.