COVID Hotline

We value your health and safety and are doing everything we can to minimize the risk of spread of infectious disease throughout our community, including the coronavirus (COVID-19). If you are ill with fever or cough or shortness of breath and have had travel to any region that has known community spread of coronavirus or if you have any of the above symptoms and exposure to a person with confirmed or suspected COVID-19, call 1-800-458-4559 to be connected to our CHRISTUS COVID Hotline Learn More

Telecare 24-Hour Appointment Scheduling (844) 606-DOCS

At CHRISTUS Trinity Mother Frances, we understand that health problems don't always occur during doctor's office hours. That's why TeleCare is here for you during the middle of the night, on the weekend or holiday. 

Our trained professionals are here 24 hours a day, seven days a week to provide quick and helpful answers to your health questions. With TeleCare, you're never alone. Our specialty is helping you.

  • Confidential health information
  • Answers to health questions
  • After hours call support for participating physicians
  • Physician referrals
  • Physician appointments
  • Class information and registration
  • Hospital and Clinic information
  • Public agency information
  • Information mailed to your home

For Emergencies

TeleCare is not an emergency service provider. For medical emergencies, please call 911 or visit the nearest hospital emergency room. Click on one of the links below for a map to one of three CHRISTUS Trinity Mother Frances EmergencyCARE Centers in East Texas.

Emergency Care Center - Jacksonville
Emergency Care Center - Tyler
Emergency Care Center - Winnsboro

For Non-Emergent Medical Needs

Please schedule an appointment with your primary care physician or you may visit one of our Urgent Care Centers that provide immediate medical attention for minor illnesses or emergencies that do not require treatment at a hospital emergency room.