Meet Kelly Toups, FNP
With more than 15 years experience in family medicine and urgent care, Kelly treats patients from 2-years-old and older. She provides individualized care to meet all her patient's healthcare needs while improving their quality of life. With an open and nonjudgemental approach to diagnosing and treating her both acute and chronic diseases, Kelly is focused on wellness and disease prevention.
Locations
-
CHRISTUSFamily Medicine1460 E. Bert Kouns Industrial Loop, Suite 700, Suite 700, Shreveport, LA 71105HoursOpen
- Monday: 8 a.m. - 5 p.m.
- Tuesday: 8 a.m. - 5 p.m.
- Wednesday: 8 a.m. - 5 p.m.
- Thursday: 8 a.m. - 5 p.m.
- Friday: 8 a.m. - 5 p.m.
Hospital Affiliations
CHRISTUS Trinity Clinic
Insurance Accepted
- Aetna Better Health
- Aetna US Healthcare
- Blue Cross Blue Shield Healthy Blue Amerigroup
- Blue Cross Blue Shield of Louisiana
- CHRISTUS Health Plan
- Cigna
- Council for Affordable Quality Healthcare
- Gilsbar
- Humana Choicecare Network
- Humana Military TRICARE
- Integrated Medical Solutions
- Louisiana Healthcare Connections
- Medicaid - Louisiana
- Medicare - Louisiana
- Molina Healthcare
- Multiplan Commercial
- People's Health Network
- Private Healthcare Systems (PHCS)
- Railroad Medicare
- TriWest
- Uniformed Services Family Health Plan (USFHP)
- United Healthcare (UHC)
- United Healthcare (UHC) - Community Plan
- Vantage Health Plan
- Verity Healthnet Louisiana
- WellCare of Louisiana
- Zelis PPO Plus
Education & Certifications
Medical Education: Unknown Education
Medical Education: Northwestern State University
Certification: American Nurses Credentialing Center (ANCC)
Ratings & Reviews
- Overall Quality of Care
- Listened Carefully
- Explained Things Clearly
- Spent Enough Time
- Showed Courtesy & Respect
Patient reviews (167)
I am extremely pleased with Kelly and trust her with my health.
I love Kelly! I feel seen and heard for once.
Thanks for your professionalism, thoroughness and courtesy.
Excellent care
She does a much better job than what is asked of her. She's perfect.
Overall the offices were very clean. The staff was very friendly and helpful. They did not seem to act like they were working there as they all seemed to be enjoying what they were doing. Overall very helpful.
During my recent visit,my provider has been very supportive in trying to help me to remain receiving the most needed medication for my health,she’s very supportive in doing this,Thank you so much Dr.Toups
I am always seen promptly and everyone is friendly and professional, but personable.
thanks for listening
Everyone working there is great!
Glad I made the change
Kelly is easily the best health professional I've ever known.
Dr. Toups has always been to the point with me. She is a very smart woman.
Cari g and compassionate always.
I can’t say enough good things about Kelly Toups. She is all about the patient in a caring way.
Always a pleasure to visit this facility :)
Excellent
Very good
All good
Excellent
Very good service
No problems
Very Happy with my health care
Great service
I appreciated the detailed explanation for suggested follow up visit.
She is very patient and is through in all her answers.
Great
Very good.
Answered necessary questions she was asked.
Kelly is wonderful as is the entire staff. From the front desk to the entire back office- everyone is caring and kind.
Great job
Best provider i have ever been too.
Friendly atmosphere everyone is helpful.
Good job
Love my care!
Love this office!
I also felt that the follow-up was thorough. They are responsive.
Good service
Good
Nothing to add.
Kelli’s great
No comment
just a good over all experience
Tops in all areas. You can tell that she is passionate about her work.
I always feel cared for when I see Kelly.
good staff and lab techs
No complaints
All the ladies were incredible.
I felt the meeting was a bit rushed.
Takes Time with me not in a hurry really appreciate that.
No comment
Good service
She is great.
Very good ☺️
Love every one !
I am always made to feel comfortable and at ease during my visits.
Kelly Toups and her Nurse were amazing. Easy to talk to and listens to your concerns as well.
I’m very happy happy with the care provided by Kelly Toups. She is outstanding!!
None.
Thank you so much
She’s The Best
Thanks for being a great doctors office.
Thank you for everything
Great Doctor
very satisfied.
Great!
She was the best!!
I love the whole office and Kelly is AMAZING!!
Would like to hear from them after blood work! Some things were red flagged!
Very satisfying
She cares.
Great visit. I had blood work performed and the young lady was very professional. Keep up the good work!
No
Feeling lucky! From check in to check out.
Would recommend to family and friends.
Very progressional and quick. Loved that she covered all my care gaps seeing as I haven’t seen a provider in years
Well it was fast I called and they took me right in very swiftly.
I’m so glad I can always be seen when I’m not feeling well. Thank you very much.
None
Kelly has always given great care.
I don't have any
The entire staff made this a pleasant experience. Thanks!
Thank you very much!
I was very impressed with Kelly's thoroughness and knowledge.
Kelly listens carefully and addresses my questions.
I needed a new doctor and was extremely pleased and relieved that they would see me.
We will continue support her. Excellent
None at this time
Kelly and her nurse Tye are amazing!!!!
Great service!
Your good friends
I am thankful to her seeing to me getting my much needed prescription that I couldn’t get from Stephanie James and providing me with a follow up appointment with an orthopedic doctor.
She is very professional
Overall helpful
I have no complaints/comments/concerns. Always top notch patient care!
THANK YOU!
Best ability of care given
Very happy
The nurses and staff along with Kelly are very nice and seems to enjoy their job. I appreciate their kindness and professionalism.
Didn’t rush took her time with me and showed me how to use my chart very patient
Keep up the amazing work!
None
Provider extremely knowledgeable and helpful
????
Kellly Toups is awesome and recommend her to my family and friends.
Kelly Toups provides me with good medical care.
She was wonderful listening to me
Just Thank you all for the respect and care you give me.
Very good service
She is very patient and truly cares
Always grateful for the time given while at the clinic.
Waiting to hear when & where the study will take place.
I think they take their patients seriously and really do care
There real good.
Kelly Toups was awesome. The lab and clerk were awful.
Keep the good work up
I was a few minutes late and Kelly still agreed to see me. I appreciated that so much!
My previous comment and the overall score of 9 is in reference to the incident at check out. Not with Kelly Toups. I'd give the girl that checked me out a flat out 1 if I could.
Kelly thank you
I feel confident that she can answer all of my questions that I may have.
N/a
Thanks
She was extremely nice and knowledgeable.
Best
I have never met the provider.
Kelly Toups listened to my concerns and took care of my needs.
I like that my husband and I can be seen together!
None at this y
Keep up the good work!
The experience was easy and quick. No problems at all.
I’m definitely hoping this was just a bad day.
Thank you for your professionalism and kindness
Keep improving
Kelly makes you feel like you are the only patient. Very kind.
Thank you
Was pleased with my provider
I have to say that I only trust Kelly Toups with my care. She has been with our family for 25 years.
Dr. Kelly did a great job
Keep up the good work
Caring.
You have a great staff ??
I think she is Awesome
Great staff
Excellent services
Ty is always great!
Throughly covered my concerns
Excellent.
I appreciate her following up and calling me the next day!
This was my first visit and I am happy with my decision to go with this provider.
THEY MADE ME FEEL LIKE THEY REALLY CARED
The young girl that does the blood work is th best. She always gets the vein first try and when she does mine I don’t feel the needle goin in. Keep her—she is great.
If you ever get an appointment here you will not be sorry you will be wonderfully glad you did I' Guarantee You'
She is awesome!
Receiving medical health care for me is stressful. Please tell me to get a blood test before seeing the provider so I can review the results in person and decide if I want medication. I wish I could get off my thyroid medicine.
Yes Kelly Toups is very thorough and listens to all of my concerns.
Will recommend
listens and understands what I am saying. Will refer me to another doctor if need be done.
I trust Kelli
I love her!
Very knowledgeable and friendly
Couldn't be happier.
You feel the warmth not just because its there responsibility
Definitely would recommend.
you are good
Thanks for being so awesome!
Just a great Practitioner.
The appointment was not with the provider so I actually have no information on which to base an opinion.