CHRISTUS Medical Records

Need Your Medical Records?

CHRISTUS Health patients can request physical copies of their medical records by phone or fax by contacting a member of the Health Information Management Department.  Phone and fax numbers for the appropriate facility you received care at are listed below. A member of our Release of Information team will be glad to assist you. 

Request via fax and mail must be accompanied by your current ID and our authorization for use and disclosure of protected health information form.

You also have the option to request your medical records online. Please click the link to the right to register and/or access your facilities patient portal.

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Louisiana

CHRISTUS St. Frances Cabrini Hospital

3330 Masonic Dr.

Alexandria, LA 71301

318-448-6731

Fax: 318-448-6995

 

Online Medical Records

  

Hours of Operation

8 a.m. - 4:30 p.m.

 

CHRISTUS Ochsner Hospital - Lake Area

524 Dr Michael DeBakey Drive

Lake Charles, LA 70601

337-436-2511

Fax: 337-491-7545

 

Online Medical Records

 

Hours of Operation

8 a.m. - 4:30 p.m.

 

 

 

CHRISTUS Ochsner Hospital - St. Patrick

4200 Nelson Road

Lake Charles, LA 70605

337-474-6370

Fax: 337-491-7545

 

Online Medical Records

 

Hours of Operation

8 a.m. - 4:30 p.m.

 

CHRISTUS Shreveport-Bossier Highland Medical Center

1453 Bert Kouns Loop

Shreveport, LA 71105

318-681-5497

Fax: 318-681-5489

 

Online Medical Records

 

Hours of Operation

8 a.m. - 4:30 p.m.

New Mexico

CHRISTUS St. Vincent
455 St. Michael Dr.
Santa Fe, NM 85707
505-913-5320
Fax: 505-913-6497 or 505-913-6439
Email  Medicalrecords@stvin.org

Please fill out the forms below and submit via fax, email or in-person

Request Online Medical Records through MyCHRISTUS

Request online medical records through MRO eXpress

Hours of Operation
8 a.m. - 5 p.m. 

East Texas

CHRISTUS Good Shepherd Hospital - Longview
700 East Marshall Ave
Longview, TX 75601

903-315-2005
Fax: 903-315-2909

Online Medical Records

Hours of operation
8:00 am – 4:30 pm

CHRISTUS Good Shepherd Hospital - Marshall
811 South Washington Ave.
Marshall, TX 75670 
903-315-2005
Fax: 903-315-2909

Online Medical Records

Not Open to the public for In-Person Medical Records Request

CHRISTUS St. Michael Health System
2600 St. Michael Dr.
Texarkana, TX 75503
903-614-2943
Fax: 903-614-2754

Online Medical Records

CHRISTUS Mother Frances Hospital - Sulphur Springs
582 Airport Rd.
Sulphur Springs, TX 75482
903-439-4045
Fax: 903-318-2909

Hours of Operation
8 a.m.- 5 p.m.

 

 

CHRISTUS Trinity Mother Frances Health System

Patients who have received care at the locations below, our in-person medical records request office is currently closed to the public.

CHRISTUS Mother Frances Hospital - Tyler
800 E Dawson St.
Tyler, TX 75701

CHRISTUS Mother Frances Hospital - South Tyler
8389 S Broadway Ave.
Tyler, TX 75703

CHRISTUS Mother Frances Hospital -Winnsboro
 719 W Coke Rd.
Winnsboro, TX 75494

Request by:

Phone: 903-606-4487

Fax: 903-606-4351

 

You may also mail in your request to:

 

CHRISTUS Mother Frances Health System

Attention: Medical Records

800 East Dawson

Tyler, TX 75701

 

South Texas

CHRISTUS Spohn Corpus Christi – Shoreline

600 Elizabeth St.
Corpus Christi, TX 89505

Phone: 361-881-3901
Fax: 361-881-3906

Online Medical Records

Hours of Operation
8 a.m. - 4:30 p.m.

CHRISTUS Spohn Hospital – Beeville
1500 East Houston St.
Beeville, TX 78102

Phone: 361-354-2868
Fax: 361-358-7608

Online Medical Records

Hours of Operation
8 a.m. - 4:30 p.m.

 

 

 

 

CHRISTUS Spohn Hospital – Alice
2500 East Main Street
Alice, TX 78332

Phone: 361-661-8594
Fax: 361-661-8595

Online Medical Records

Hours of Operation
8 a.m. - 4:30 p.m.

CHRISTUS Spohn Hospital – Kleberg

1311 East General Cavazos Blvd
Kingsville, TX 78363

Phone: 361-595-9738
Fax: 361-595-9695

Online Medical Records

Hours of Operation
8 a.m. - 4:30 p.m.

CHRISTUS Spohn Hospital - South
5950 Saratoga Blvd
Corpus Christi, TX 78414

Online Medical Records

Phone: 361-985-5169
Fax: 361- 985-5607

Offices closed to the public.

South Central Texas

CHRISTUS Children's
333 N Santa Rosa St.
San Antonio, TX 78207
210-704-2286
Fax: 210-704-2198

Online Medical Records 

Hours of operation
8:00 am – 4:30 pm

CHRISTUS Santa Rosa Hospital - Alamo Heights
403 Treeline Park
San Antonio, TX 78209
210-294-8060
Fax: 210-294-8199

Online Medical Records 

CHRISTUS Santa Rosa Hospital - Medical Center
2827 Babcock Rd.
San Antonio, TX 78229
210-705-6565
Fax: 210-705-6530

Online Medical Records 


 

 

 

CHRISTUS Santa Rosa Hospital - New Braunfels

600 N. Union Ave.
New Braunfels, TX 78130
830-606-2193
Fax: 830-643-5102

Online Medical Records 

CHRISTUS Santa Rosa Hospital - San Marcos
1301 Wonder World Dr.
San Marcos, TX 78666
512-753-3793
Fax: 512-753-3641

Online Medical Records


CHRISTUS Santa Rosa Hospital - Westover Hills
11212 TX-151
San Antonio, TX 78251
210-703-8600
Fax: 210-703-8607

Online Medical Records 

Southeast Texas

CHRISTUS Southeast Texas Hospital - St. Elizabeth 
2830 Calder Ave
Beaumont, TX 77702
409-236-7160
Fax: 409-236-8195

Online Medical Records

Hours of Operation
8 a.m. - 4:30 p.m. 

CHRISTUS Southeast Texas Hospital - Jasper Memorial
1275 Marvin Hancock Dr.
Jasper, TX 75951
409-384-1988
Fax: 409-384-1991

Online Medical Records

Hours of Operation
8 a.m. - 4:15 p.m. 

Frequently Asked Questions

How do I get copies of my medical records?  
In most cases, you have the right to look at or obtain a copy of medical and billing information. The actual patient (or their legal representative) must present at the facility Health Information Management Office and complete an Authorization of Uses and Disclosure of PHI Request Form and present government-issued photo identification.  As an alternative, you may electronically request your medical records by clicking on the following link.
Can someone pick up my medical records for me?  

Medical records are released to the patient of record and/or their legal representative(s). If you wish to have someone pick up your records, their name and address must be listed on the “Send/Release Information” section of the Authorization of Uses and Disclosure of PHI Request Form. They will have to present a government-issued photo identification in order to receive the records.

Will I have to pay for copies of my medical record?  

We may charge a reasonable fee for the cost of copying, supplies and/or postage. Fees are established by State and Federal Guidelines and are updated regularly.  If you have any questions, please contact us.

How long will it take to receive a copy of my medical records 

In person requests may take approximately 30 minutes depending on the number of customers waiting. For all other requests, we will respond within timeframes established by State and Federal guidelines.  If you have any questions, please contact us.

How are the records provided?  

Records will be provided to you in the format requested on the Authorization of Uses and Disclosure of PHI Request Form (i.e., paper, CD, electronic portal, email, etc.)