COVID Hotline

We value your health and safety and are doing everything we can to minimize the risk of spread of infectious disease throughout our community, including the coronavirus (COVID-19). If you are ill with fever or cough or shortness of breath and have had travel to any region that has known community spread of coronavirus or if you have any of the above symptoms and exposure to a person with confirmed or suspected COVID-19, call 1-800-458-4559 to be connected to our CHRISTUS COVID Hotline Learn More

Our Approach

CHRISTUS Trinity Mother Frances Emergency Services treat more than 100,000 patients each year in our Emergency Care Centers located throughout East Texas, many of whom are categorized as designated trauma centers. Patients benefit from state-of-the-art facilities and highly-trained medical specialists who staff the CHRISTUS Trinity Mother Frances Emergency Care Centers 24 hours each day:

  • Level II Trauma Center
  • Trauma surgeons on call 24|7

Chest Pain Center

In 2017, the CHRISTUS Mother Frances Hospital – Tyler Chest Pain Center became an accredited full Chest Pain Center with Primary PCI with Resuscitation Accreditation from the Society of Cardiovascular Patient Care. The creation of this specialized area within the Emergency Care Center dedicated solely to cardiac care reflects the organization's ongoing commitment to cardiac services. Located only steps away from the cardiac cath lab in the Ornelas Tower, the Chest Pain Center provides the latest in bedside patient monitoring equipment and includes 24-hour access to cardiac specialists.Chest Pain Center Accreditation

Heart attacks are the leading cause of death in the United States, with 600,000 people dying annually of heart disease. More than five million Americans visit hospitals each year with chest pain.

The Rapid Assessment Program

The Rapid Assessment program expedites care for non-urgent patients in the emergency room. Rapid assessment patients are treated by a designated staff in a separate area of the Emergency Care Center. This area is staffed by advanced practice clinicians and registered nurses.

Flight for Life

Flight For Life is a critical care air medical transport service that provides helicopter transportation for patients needing critical care service within a 350-mile radius from Tyler, Texas. We serve over 120,000 square miles of Northeast Texas, Western Louisiana, and Southern Oklahoma, and transport over 1,500 patients each year. When needed, local law enforcement also enlists our aid during search missions. 

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Stroke Center Services

Currently certified by the Joint Commission as an Advanced Primary Stroke Center, the highly trained and specialized Stroke Team meets the patient at the Emergency Room door to ensure rapid, efficient care while promoting quality. This team comprises the Stroke Program Coordinator, Neurology-trained ICU nurses, Neuro-hospitalists, Neurologists, Neuro-interventional Radiologists, Neurosurgeons, Emergency Physicians, Nurses and support staff. Additionally, the Stroke Center of Excellence at Trinity Mother Frances provides leading edge imaging capabilities to stroke patients that encompass state of the art CT, MRI, Angiography and other technology that enables the Stroke Team to assess and treat patients rapidly, thus saving additional patient lives.

  • Level II Trauma Center
  • Jacksonville
  • Winnsboro
  • Sulphur Springs
  • South Tyler