CHRISTUS Health would like to thank all of our patients, their families, local business owners and leaders in the communities we serve for their support during our negotiations with Cigna. We realize this situation caused concern, and we are thankful for a resolution that allows us to continue to provide care close to home for all those who need high quality, compassionate care. Learn More

ER vs Urgent Care

Emergencies can happen at any time, and it’s important to be prepared. Should you experience a situation where you are questioning whether or not to go to the emergency room, the below information can help you make an informed decision. However, please keep in mind that if you experience any symptoms you believe to be an emergency, seek medical attention immediately. In the event of an emergency please dial 9-1-1, or go to the nearest emergency room immediately.

It is recommended that you go to an emergency facility if you experience:

  • Chest pain
  • Confusion
  • Broken bone
  • Fainting
  • High fever
  • Ingestion of obstructive object
  • Major head injury
  • Palpitations
  • Pneumonia
  • Seizures
  • Severe abdominal pain
  • Severe asthma attack
  • Severe burns
  • Severe headache
  • Shock
  • Shortness of breath
  • Unconsciousness
  • Uncontrollable bleeding

A visit to an urgent care facility or your primary care physician is recommended if you experience*:

  • Allergic reaction
  • Asthma attack (minor)
  • Bronchitis
  • Colds, cough, flu, fever
  • Dehydration
  • Dizziness
  • Ear infection
  • Insect bite
  • Migraine
  • Minor burns, including sunburns
  • Minor cuts/lacerations
  • Minor head injury (not including head injury while on blood thinners)
  • Nausea
  • Pink eye
  • Rash
  • Sore throat
  • Sprain or strain
  • Urinary tract infection

*Some of the above symptoms can be more severe in pediatric cases, please contact your pediatrician with any concerns.