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CHRISTUS St. Michael Health System
2600 St. Michael Drive
Texarkana, TX 75501
Helpful phone numbers to know:
- Main Switchboard: 903-614-1000
- Billing/Revenue Integrity: 1-800-756-7999
- Customer Service/Patient Relations: 903-614-2000
- Pre-Admissions/Financial Aid: 903-614-2262
Human Resources: 903-614-2720
You may submit your comments, questions, and suggestions using this form.
CHRISTUS Integrity Link
CHRISTUS Health is committed to excellence in quality of care and operational outcomes, and has established a confidential tool for addressing problems or concerns raised by Associates, patients, patient's representative, physicians, vendors or a member of the community.
You can be a valuable ally in the prevention, identification and resolution of an issue, and can be assured that the reporting person's confidentiality will be protected to the fullest extent allowed by law.
If you are aware of any problem or concern, or suspected violations of laws or of CHRISTUS Health policy,you are encouraged to use either the Integrity Link website or call the confidential Integrity Line at 1-888-728-8383. Issues may be reported 24 hours a day, 7 days a week.
Patients may obtain copies of their medical records from the Medical Record office. The Medical Record office is open Monday through Friday from 8 a.m. to 4 p.m. and is located on the first floor of the acute-care hospital.
To speak with a representative, call 903-614-2943.
To help expedite the process, patients may download the Release of Information (ROI) form and bring the completed form with a picture I.D. to the Medical Record office during normal business hours.
Patients may also access some of their medical records and medical tests online via the YourCHRISTUS online patient portal. Patients 18 years of age and older are eligible to access their records through the YourCHRISTUS portal.